--- title: "Communication for Preschools" id: "26381" type: "page" slug: "communication" published_at: "2026-06-18T17:03:02+00:00" modified_at: "2026-06-18T17:03:02+00:00" url: "https://mybrightwheel.com/preschools/communication/" markdown_url: "https://mybrightwheel.com/preschools/communication.md" excerpt: "MessagingPhoto & video sharingDaily updatesTwo-way communication 95%of admins report brightwheel improves family communication 3 of 4families adopt brightwheel in their first week #1rated all-in-one childcare solution 97%customer satisfaction rating What is this Family communication for preschools refers to the tools..." taxonomy_language: - "English" --- [Brightwheel](https://mybrightwheel.com/) › [Preschools](https://mybrightwheel.com/preschools/) › Communication for Preschools # Communication for Preschools ## Keep every family in your preschool connected and informed in real time — without relying on paper newsletters, group texts, or disconnected apps. Brightwheel centralizes family communication across every classroom in one platform. MessagingPhoto & video sharingDaily updatesTwo-way communication 95%of admins report brightwheel improves family communication 3 of 4families adopt brightwheel in their first week #1rated all-in-one childcare solution 97%customer satisfaction rating What is this **Family communication for preschools** refers to the tools directors and teachers use to send messages, share photos and videos, deliver daily updates, and stay connected with every family — all from one platform. Brightwheel replaces scattered emails, paper newsletters, and individual teacher texts with a centralized communication channel that keeps every family informed in real time. How it works ## How communication works for preschools Preschool families are at a pivotal moment in their child’s education and want regular reassurance that their child is thriving. The question for preschool directors is how to deliver consistent, meaningful communication across every classroom without it becoming a burden on teachers or administrators. Brightwheel gives every teacher and administrator the same communication tools on the same platform. Teachers can send daily updates and photos from the classroom to individual families or their entire class. Directors can send program-wide announcements. Administrators can see communication activity across the entire program. Family communication in brightwheel is built for real-time engagement. Families receive push notifications on their phones when a daily report is updated, a message arrives, or a photo is shared. For preschool families, real-time updates build confidence in the program and reduce the “what did you do today?” conversation at pickup that most children answer with “nothing.” 3 out of 4 families adopt brightwheel in their first week. Brightwheel is available in English and Spanish for admins, teachers, and families — so language is never a barrier to keeping every family informed and engaged. See it in action ## See how brightwheel communication works How preschools use brightwheel to communicate with families · 2 min What’s included ## Everything you need to communicate with preschool families 💬 ### Direct & group messaging Message individual families or entire classrooms at once. Keep program announcements, policy notes, and daily communications organized in one place. 📷 ### Photo & video sharing Share photos and videos from the classroom and outdoor play with each child’s family. Families receive updates in real time on their phone. 📋 ### Daily activity reports Teachers log meals, activities, and highlights as they happen. Families see a complete picture of their child’s day without needing to call or text the preschool. 🌐 ### English & Spanish support Brightwheel is available in English and Spanish for admins, teachers, and families — so language is never a barrier to family engagement. Buyer’s guide ## What to look for in communication software for preschools Not all communication tools are designed for the operational demands of a preschool. Here are the capabilities that matter most. ✓ Program-wide and classroom-level messaging Directors need to reach all families at once for program-wide announcements, while teachers need to communicate with their specific classroom families. A communication platform should support both levels seamlessly. ✓ Real-time delivery to family phones Communication that sits in a portal families have to actively visit doesn’t work. Push notifications to family phones ensure updates are seen quickly without requiring families to check a separate app. ✓ Photo and video sharing built in Daily photo updates are one of the highest-engagement forms of family communication in early childhood programs. A communication platform with built-in photo and video sharing eliminates the need for a separate tool. ✓ Consistency across all classrooms When families in different classrooms receive different communication quality, it creates an inconsistent experience across your program. A unified platform ensures every family receives the same quality of communication regardless of which classroom their child is in. ✓ Language accessibility Programs serving Spanish-speaking families need a communication platform available in Spanish. Brightwheel is available in English and Spanish for admins, teachers, and families. Provider story “ > Parent communication has drastically improved thanks to brightwheel. We’ve seen better communication both from teachers to parents and parents to teachers, which has been so nice to see. CB Cally B. Assistant Director, MBCC Journey · Birmingham, AL [Read customer stories →](https://mybrightwheel.com/customers/) Getting started ## Set up preschool-wide communication in brightwheel 1 ### Invite families to brightwheel Send each family an invitation to the brightwheel app. They’ll receive a text or email to create their account and connect to your program. 3 out of 4 families adopt brightwheel in their first week. 2 ### Set up messaging for each classroom Configure brightwheel for each classroom in your preschool. Teachers are connected to their classroom families and can send updates, photos, and messages directly. 3 ### Send your first program-wide announcement Use brightwheel to send a welcome message or program update to all families at once. They’ll receive it immediately as a push notification. 4 ### Build daily communication into teacher routines With brightwheel set up across your preschool, teachers can log daily updates and share photos as part of their normal workflow. Consistent daily communication builds family trust and engagement. Common challenges ## Common communication challenges for preschools — and how to address them Family communication is one of the highest-impact areas of a preschool. These are the most common problems directors encounter. Inconsistent communication across classrooms When teachers communicate in different ways — one uses texts, another uses email, a third uses a platform the school didn’t choose — families get an inconsistent experience. A unified communication platform creates consistency across every classroom. No administrative visibility into teacher communications When teacher-to-family communication happens through personal phone numbers or third-party apps, administrators have no visibility. Brightwheel keeps all communication on-platform and accessible to program leadership. Low family adoption of communication tools Platforms that are hard to use or require families to check a separate portal have low adoption rates. Brightwheel’s push notifications and mobile-first design produce 3 out of 4 families adopting brightwheel in their first week. Language barriers with Spanish-speaking families Preschools serving Spanish-speaking families need a communication tool available in Spanish. Brightwheel is available in English and Spanish for admins, teachers, and families. Staff turnover disrupting family communication When communication happens through a teacher’s personal phone, their departure takes the history with them. Brightwheel keeps all family communication on the program’s account. FAQ ## Common questions about communication for preschools Can directors send messages to all preschool families at once? Yes. Brightwheel supports program-wide messaging. Directors can send an announcement to every family in the preschool at once, while teachers can communicate specifically with their classroom families. Can teachers share photos with families? Yes. Teachers can share photos and videos with individual families or their entire classroom through brightwheel. Families receive them as push notifications in real time. Can families message teachers back? Yes. Brightwheel supports two-way messaging. Families can reply to messages and reach out directly through the app. Is brightwheel available in Spanish? Yes. Brightwheel is available in English and Spanish for admins, teachers, and families. Does brightwheel keep a record of past messages? Yes. Brightwheel stores the full history of messages between your program and each family. All communication is on-platform and accessible to authorized administrators. How quickly do most families adopt brightwheel? 3 out of 4 families adopt brightwheel in their first week. Brightwheel’s mobile-first design and push notifications make it easy for families to engage from day one. Explore more Other features for preschoolsCommunication for other program types [FeatureBilling & payments →](/preschools/billing) [FeatureEnrollment & admissions →](/preschools/childcare-enrollment-registration) [FeatureDaily reports →](/preschools/preschool-daily-report) [FeatureChildcare forms →](/preschools/childcare-forms) [FeatureExpense management →](/preschools/expense-management) [FeatureAttendance & check-in →](/preschools/child-care-attendance-tracking) [SegmentIn-home child care →](/in-home-child-care/communication) [SegmentChildcare centers →](/childcare-centers/communication) [SegmentMontessori →](/montessori/communication) [SegmentMultisite centers →](/multisite-centers/communication) [SegmentGovernment & network partners →](/government-and-network-partners/communication) [SegmentCamps & afterschool →](/before-and-after-school-programs/communication) ## Ready to unify family communication across your preschool? Join thousands of preschools that use brightwheel to keep every family connected, informed, and engaged. [Get a demo](https://mybrightwheel.com/demo/) [See pricing](https://mybrightwheel.com/pricing/)