brightwheel Leadership Principles Our Leadership Principles drive how we operate & make decisions every day.
Deliver Value for Customers
Everything we do is for our customers. We understand their needs and solve their biggest challenges. We earn their trust through integrity and high levels of service.
We are owners in brightwheel. We see things through end-to-end. We never say “that’s not my job."
Get Better Every Day
We apply a growth mindset to our work and careers. We seek continuous improvement through iteration, and seek to learn from our misses.
Think Critically, Move Fast
We are pragmatic problem solvers. We focus on what matters. We root decisions in data, logic, and intuition. Yet we value speed and a strong bias for action.
We operate at all levels and stay connected to the details. We are curious, and follow our intuition. We ask questions and audit frequently.
Trust, and Challenge
We lean into collaboration by supporting, enabling, and challenging each other. We assume the best. We welcome differing opinions, and use “disagree & commit” to move forward.
Make it Happen
We show persistence in the face of challenges, and break down walls to get stuff done. We are scrappy. We show creativity and resourcefulness in order to accomplish more with less.
Achieve Extraordinary Results
We embrace audacious goals with a can-do attitude. We insist on high standards, and continually raise the bar. We hold ourselves and each other accountable.