Brightwheel enables preschools and childcare centers to keep a continuous line of communication open among administrators, staff, and families. Real-time messaging, centralized communications, and easy-to-use tools enable staff to keep families informed and share children’s progress. It allows for both group and individual messaging, making it an effective and scalable solution for any size of organization.

At brightwheel, we prioritize the highest levels of security for all our accounts. We proudly lead the early education industry by utilizing two-factor authentication for additional protection and privacy. To learn more about brightwheel’s security practices, visit brightwheel’s Security FAQs here.

Yes, brightwheel enables administrators to assign specific permission roles to staff and teachers and restrict select individuals from messaging parents.

Brightwheel offers families the flexibility to customize their account settings, allowing them to choose which notifications to receive. These notifications include messages, photo/video updates, check-in/check-out alerts, learning milestones, nap times, and more. It is strongly advised to keep message notifications enabled in order to foster effective communication among families, staff, and administrators.

Yes. As a guardian or staff member, you can now select between English and Spanish for your brightwheel experience. Guardians can choose their language on both the web and mobile app, while staff can do so on the mobile app. Simply update your language preference in your Profile.

If the locale of the device you’re using is set to Spanish, this will automatically be detected and displayed in your account on the web and app.

Brightwheel serves as an easy tool for staff to securely communicate with families and share children’s progress. It also fosters a sense of community by enabling staff to message each other individually or as a team. Two out of three staff members say they would rather work at a center that uses brightwheel than one that doesn’t.

Yes, the brightwheel communication app is available for both Android and iOS devices. It can be downloaded from the App Store for iOs users or from the Google Play Store for Android users. The app is designed to provide a seamless experience on both platforms, and syncs in real-time with the desktop app so you never miss an update.