Keep your brightwheel app up to date to ensure you are using the most secure version of brightwheel. It can be updated manually or set up for automatic updates to be downloaded each time a new version is released.
Use two-factor authentication at sign-in and do not disable it. This is a security best practice and is designed to make sure that you’re the only person who can access your account, with the use of two different forms of verification.
Frequently rotate passwords and make sure it meets minimum security requirements. Ensure it’s unique, long, and memorable with symbols, letters, and numbers.
Set up a passcode on your device’s lock screen to prevent anyone from being able to just pick up your device and dig into your data.
For administrators and staff:
Establish a weekly practice to delete all photos and videos from personal devices once uploaded and shared via the brightwheel feed.
Avoid sharing login information. If multiple staff are using the same device, use Room Device Mode. If staff already share a login, remember to change passwords at the time of termination.
Encourage families to pay online using brightwheel. This way families directly enter their payment details and your program is not responsible for storing their information or safeguarding checks/cash until deposited.
Control the level of access each staff member has directly from brightwheel by using the staff-level permissions to assign a role to each staff profile.