How one director doubled enrollment with brightwheel’s billing system

Building a plan of action as a new director

When Miranda Evenson took over as Director of a public school-affiliated childcare center, she quickly realized that the existing systems were holding the center back from achieving its goal of expansion. The existing systems stood in the way—support was not prompt, invoicing had to be managed weekly, taking over 30 minutes per week. On top of that, the need to cross-reference reports between unconnected systems made even routine tasks complex and time-consuming. Recognizing how the inefficiencies were limiting the center’s potential, Miranda drew on her positive past experience as an in-home provider using brightwheel and convinced her administration to switch to a seamless, all-in-one solution. The results were transformative, helping her more than double enrollment and reclaim valuable time.

I have more than doubled the program here and added two more classrooms. I knew I needed something that was going to work alongside me as I grew, and something that was going to save me time.

Miranda E.

Director of Little Eagles Daycare in Madison, MN

Challenge: Overcoming inefficient systems to foster growth

Miranda inherited a program held back by fragmented and time-consuming administrative processes. Managing billing across two separate systems that didn’t communicate with each other was the most significant drain on her time. She was spending hours weekly invoicing and chasing down past due payments.

This administrative burden was a major obstacle to her primary objective: growing the program. She recognized that any time spent wrestling with software was time not spent on staff development, family relationship building, and enhancing the quality of care. She needed a single, user-friendly platform that could automate billing, simplify operations, and scale with her school’s vision for expansion.

Solution: A seamless transition to brightwheel’s all-in-one platform

Miranda chose brightwheel as the single source of truth for her center’s operations. The implementation process was straightforward, with the brightwheel team handling the heavy lifting of migrating all the children’s data.

Working with the brightwheel team, I had little to no hassle having things moved over. They moved all the kids, everything over for me… right from the beginning, it was just a time saver.

Miranda E.

Director of Little Eagles Daycare in Madison, MN

With brightwheel, Miranda consolidated all her administrative needs into one platform. She set up automated billing plans, which immediately eliminated the weekly task of manual invoicing. The system also streamlined managing child and staff schedules, family communication, and enrollment paperwork, making the center completely paperless.

Results: Doubled enrollment and reclaimed 15 hours weekly

By implementing brightwheel, Miranda created the operational efficiency needed to focus on expansion. The program grew from 32 children to 68, and she successfully added two new classrooms.

The impact on her administrative workload was just as significant.

• 10-15 hours saved per week: Automation and streamlined processes freed up a substantial amount of time, which Miranda reinvested in being a more hands-on director. She was able to spend more time supporting her staff and building relationships with families.
• Flawless, automated billing: With brightwheel’s “set it and forget it” billing plans and autopay feature, the center no longer struggles with past-due balances. It also simplifies complex situations like split payments for divorced parents and managing subsidies.
• Simplified reporting: Generating reports for payroll and deposits now takes just 5-10 minutes. At tax time, parents can pull their own end-of-year tax statements directly from brightwheel, saving countless hours.

If you are spending more than 30 minutes weekly on billing, that’s a red flag. Brightwheel has made it where you set up your billing plans, and you just don’t think about it unless you have to make changes.

Miranda E.

Director of Little Eagles Daycare in Madison, MN

By unifying her center’s operations with brightwheel, Miranda not only achieved her growth targets but also built a more efficient, connected, and thriving childcare community.

Ready to automate and simplify your billing? Learn more about brightwheel billing at https://mybrightwheel.com/features/billing/