What to Ask on a Daycare Center Tour


Finding the right daycare center for your little one is no small feat. You’re looking for a safe, nurturing environment that will meet all the social, emotional, developmental, and academic needs of your child. Sound daunting? It doesn’t have to be if you’re well-prepared.

Hopefully you’ve done your research and have come up with a short list of potential daycare candidates. Plan to tour each center at least once without your child–this will give you time to ask all your questions without the distraction of your little one.  You’ll want to be able to give your full attention to carefully observing and soaking in the environment. If you like the daycare you’ll go back again with you child in tow, but for your first visit, it’ll be easier if you go child-free.

Typically you’ll start your tour with a meeting with the director, who will give you the rundown on the center, and then let you fire away with your questions. Most likely you’ll be offered a handbook or brochure that outlines the nitty gritty (hours, fees, holiday/days closed schedule, application process, etc.). But there’s a lot more information you’ll need in order to make a sound decision. Here are 5 topics to address that go beyond the basic checklists you’ll find on the internet.

1. What is your educational philosophy?

This is a big one and might seem obvious, but you’ll want to probe deeper than just a standard answer such as “We offer a play-based curriculum.” How does your philosophy get carried out throughout the day? Are all activities tied back to your philosophy? How does your philosophy address the needs of all types of children? And here’s a big piece of advice: Be sure to ask the providers this same question!

2. What are your staff’s qualifications and turnover rates?

What are the backgrounds, degrees, and certifications of the staff? Do staff participate in ongoing professional development? A cohesive, highly-qualified staff that receive ongoing training is a sign of a great childcare center.

3. How do you handle parent communication?

Is there an email distribution list, or do you rely on paper notes in children’s lunchboxes? Technology has been slow to creep into the early education world, but there are plenty of daycare centers that are opting for modern ways of connecting with families. Look for a center that uses technology to stay in touch. Brightwheel is a free and easy-to-use mobile app that helps providers stay better connected with families. Staff use brightwheel for recording and tracking daily events and activities in the classroom. As a parent, you’ll get private, real-time updates on your child delivered to your mobile device throughout the day. Brightwheel also allows for digital check-in/check-out, and a paperless billing system.

4. Can I speak to some parent references?

Connect with some current or former families to get a parent’s perspective on the center. Ask about their child’s development in daycare, and find out what kind of parent community there is. Some centers don’t have a cohesive parent community, which may work just fine for you, but maybe you’re looking for a more close-knit group of families.

If you are satisfied with the answers you get out of these questions, you’re on the right track! But if you’re not, cross this daycare off your list and move on. Doing your homework will ensure that you find the right fit for your child and your family.

Brightwheel is a free, easy-to-use app for preschools, daycares, and families. Download it today and get started in minutes!
January 5, 2016

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I really liked the question about parent communication. I’m very busy with work, but I check my email often. I think it would be nice to find a day care that uses email frequently. I would like to know how well my daughter is fitting in and how her learning is going.

My brother is looking for a day care for his kids while he needs to be at work. These tips are very helpful in finding the right one for anyone. I do like the question about what degrees do the workers have, makes me think that they really attend to teach the kids if they have degrees.

I really like what was said about speaking to parent references when it comes to finding the best day care. I think that doing that will help you understand whether a certain daycare is going to accommodate your needs or not. This is important because you may work a lot, or just need a couple hours of childcare.

I like that you suggest to ask what the educational philosophy is of the daycare you are thinking of having your child go to. I can see why this would help you know what to expect from it. My sister is a full time teacher and will be needing to leave her two daughters in a daycare during the school season. I’ll have to talk to her about making sure she asks these questions.

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